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Business SMS South Africa

Useful updates.
Delivered with purpose.

Use business SMS for confirmations, reminders, service changes and approved campaigns. Choose the portal for team-managed sending or connect your business systems.

Start with SMSView pricing

Match the message to a business event.

Order collection

“Your order is ready to collect. Please bring your order reference.” Send when the order is actually ready and keep the next step concise.

See SMS order notification templates

Appointment reminder

“Reminder: your appointment is tomorrow at 10:00. Contact our team if you need to change it.” Use verified details and avoid unnecessary sensitive information.

Service update

“Our opening time has changed for Friday. Please check our website before travelling.” Link to a current, mobile-friendly information page.

These are example messages. Check the final personalised text and part count in your sending workflow. Choose the web portal for team-managed sending or the API for application events; review the sending costs.

Where SMS fits in your business.

Customers

Confirm appointments, share order or service updates and explain a clear next step. Keep sensitive information out of an ordinary message where your policy requires it.

Operations

Notify employees or suppliers about relevant changes. Agree how urgent communication is escalated and which other channels support your response plan.

Customer engagement

Plan useful, permission-based campaigns around an offer or need. Prepare for replies rather than treating the send itself as the outcome.

Build a repeatable process.

01

Define the message

Decide whether the update is operational, promotional or part of another supported workflow. Identify the right recipients and owner.

02

Choose your sending route

Use the web portal, HTTPS API or supported SQL integration. Confirm the features, costs and operating responsibilities you need.

03

Measure the next action

Review delivery status, responses and business outcomes separately. A delivered SMS is not proof of a sale.

Business SMS questions.

Can SMS replace a secure enterprise conversation?
Use YEO-powered Secure Enterprise Messaging for sensitive exchanges that need stronger participant identity, access and administrative controls. Ordinary SMS serves a different purpose.
What about sender IDs and specialised services?
Discuss your actual number, sender, reply and specialised-service requirements with SMSFlow. Availability and conditions need confirmation; they are not automatically included in the standard rate.
How should we handle permission and opt-outs?
Use your approved communication, permission and opt-out processes and review the applicable SMSFlow terms and acceptable-use policy. Your organisation remains responsible for its messaging activity.

Choose the way you work.

Use the browser, connect your application or work from your SQL environment.

HTTPS API

Connect supported messaging operations to your application.

Explore the API

Ready for your next message?

Choose your sending route, check the costs or discuss your requirements.

Talk to sales