SMSFlow Smarter Communication

Power your customer communication with SMS

SMS still wins when it comes to fast, direct customer engagement. It’s simple, cost-effective, and cuts through the noise — exactly what South African businesses need.

With SMSFlow, you can:

  • Send order updates, OTPs, and alerts in seconds
  • Run personalised campaigns that customers open
  • Automate replies, track delivery, and stay POPIA-compliant
  • Integrate with your CRM or helpdesk — no code needed

No bloated systems. No feature lockouts. Just reliable, affordable SMS that gets results.

Whether you're scaling your business or just starting out, SMSFlow helps you communicate clearly, quickly, and with full control.

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How it works
SMSFlow Bulk SMS Portal for South Africa
Trusted by

Transactional SMS that earns trust in every message

Transactional SMS messages are essential for time-sensitive communication — like OTPs, payment alerts, delivery updates, and appointment reminders. These aren't just helpful — they’re expected.

Lightning-fast delivery

Near-instant delivery for every time-critical message.

Dedicated channels

Dedicated routing for unmatched reliability.

Branded messaging

Dedicated numbers that reflect your brand and build trust.

POPIA-compliant

Compliant message logs for full visibility and peace of mind.
Make sure every critical message lands-instantly, securely, and exactly when it matters most.
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Transactional SMS marketing that converts

SMS marketing gives your brand a direct line to customers — literally. With open rates above 90%, your message doesn’t get buried in inboxes. It’s perfect for flash sales, time - sensitive promos, surveys, and personalised campaigns that actually get seen.
90%

SMS open rates average

With SMSFlow, you can
Segment your audience and tailor every campaign
Add personalised fields and trackable short links
Monitor delivery, clicks, and opt-outs in real time
Stay compliant with built-in opt-out features
SMS marketing remains one of the highest-ROI channels across industries — from retail and real estate to logistics and services.

Conversational SMS that connects and converts

Support, feedback, onboarding — whatever the task, SMSFlow keeps the conversation moving in real time.
Benefits include

Full API stack and chatbot integration

Real-time notifications and seamless human agent takeover

Dedicated short codes and branded long codes for high-quality threads

Perfect for service desks, surveys, and guided support journeys

Turn every message into a conversation — real-time, two-way, and completely seamless.

Bulk SMS that delivers more — reach, response, and results

Master your Bulk SMS campaigns with our proven Playbook — built to convert.
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Trusted by South African businesses, large and small:

10M

Messages delivered every month

99.9%

Uptime across all channels

Built-in POPIA compliance

SigniFlow uses SMSFlow to power customer alerts, promotions, and support
SMSFlow transformed our customer engagement — fast delivery, real ROI, and outstanding support.
Marketing Manager, Signiflow